Hopper Group
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See Only The Channels You Want In Your Guide

DISH has A LOT of programming. While generally we consider this a good thing, I have also heard from some customers that they don’t want to spend time going through the hundreds of channels in their guide to find the ones they want to watch. Never fear — I have […]

Hopper Group
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Why Won’t My Receiver Turn On?

You’ve been waiting all week to catch the latest episode of Westworld on your DVR, only to find that your DISH service isn’t working. Your TV is powering on just fine, but your receiver appears to be dead. What do you do? Well, if you’re anything like me (the person […]

Hopper Group
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Fix Your Audio Issues In A Snap

Do you have a picture on your TV but no audio? Or is your audio low or distorted? You can typically resolve audio issues in one of three easy steps: Most audio issues occur because either the volume is too low or the audio has been accidentally muted. Try pressing […]

Hopper Group
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How The HopperGO Saved My Sanity!

Summer is here, which means that some of us are about to embark on vacations to escape our fast-paced lives and get some much-needed R&R. While I love traveling (even though a lot of it is for work!), there is one thing I am very bad at: waiting. And unfortunately […]

Hopper Group
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Signal Loss Error? What do I do?

My TV is displaying a signal loss error (015, 002). What do I do? This error is usually caused by damaged cables, a misaligned dish, malfunctioning equipment, severe weather or major changes in the home (new roof, new carpeting, etc.). DISH’s signal is very reliable, but on rare occasions severe […]

Hopper Group
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Help! I missed recording my show!

I missed a show and didn’t record it. How can I find if it airs again? DISH Anywhere is an easy way to search for programs and set recordings on your DISH DVR. Log in to your MyDISH account, go to DISH Anywhere and select the GUIDE. On the top […]

Hopper Group
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Customize your Guide Style

I read somewhere you could customize the guide to your style but I don’t see where and how you can do that? – Amy Customizing your guide is great! Let me walk you through the steps: Go to the Main Menu, then to the SETTINGS tile, scroll to the GUIDE […]

Hopper Group
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Fixing the volume control on Hopper

We recently updated our TV and simply unplugged the cords from the old TV and put them into the new TV and everything worked smoothly. Only issue we have is that we no longer can adjust the volume using our Hopper remote control. We can change channels and use everything […]

Hopper Group
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Why upgrade to Hopper?

I am considering upgrading to a Hopper but find the description online not to be very helpful. Would you mind explaining the advantages to me of upgrading to a Hopper and also tell me the amount my monthly payment would increase? I presently have America’s Top 250. Thank you. — […]